Summary

Costing process is a method to determine the cost price of the work processes in the bank (and in other organizations). The method that we present is known as Activity Based Costing.  It can be used to calculate the cost price of general internal services. It is also possible to calculate their own costs of the services that they provide to their customers and the method (may be) the substitute for the calculation. Compared with the latter is perhaps more straightforward, but also less accurate. In each case, it is a project which should include all parts of the bank's operations.

Content

• Type of internal services in the bank
• Costing processes as a method of calculating the price of internal services
• The procedures necessary for calculating the costs of processes
• The necessary data
• Usability processes input prices, compared with the calculation
• Results by customer, its purpose and meaning
• Data model to calculate the outcome by customer
• Necessary data for the outcome by customers and their sources
• segmentation of customers