CRMT

Jovo Šuput, Telekom Slovenije, d.d.

" so quickly that really caught our attention " "There were a number of problems with our existing system, but the frustrations got worse as the number of complex demands from business users increased. Even the most straightforward queries started to take longer to process so we approached crmT to seek advice on what alternatives were available. We found the price and scalability of the Netezza system attractive, but it was the ability to set up and run queries so quickly that really caught our attention. Telekom Slovenije will use the Netezza system as a central data warehouse integrating data from billing, inventory, CRM, SAP and others systems to effectively and efficiently analyse all data across business-critical processes. This comprehensive analysis will help us reduce customer churn, potentially fraudulent activities and ensure accurate revenue assurance, improving sales and marketing, product offerings and development."

Jovo Šuput, Telekom Slovenije, CIO, February 2007



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